Spread the cost. Priority service. Long-term protection.
Our Heating Membership Plans are designed for homeowners who want predictable costs, priority booking and professional annual servicing — without relying on national call centres.
All plans are managed via monthly Direct Debit and include annual servicing by SAFEXE LTD Gas, Plumbing & Heat Pumps.
🔹 PLAN 1 – £16 per month
✔ Annual boiler service (labour only)
✔ Water quality & inhibitor test
✔ Service reminder scheduling
✔ Priority booking
✔ 10% discount on boiler repairs
🔹 PLAN 1.5 – £20 per month
✔ Annual boiler service (labour only)
✔ Water quality & inhibitor test
✔ Full property gas safety inspection
✔ Service reminder scheduling
✔ Priority booking
✔ 20% discount on boiler repairs
🔹 PLAN 2 – £30 per month
✔ Annual boiler service (labour only)
✔ Water quality & inhibitor test
✔ Full property gas safety inspection
✔ Priority booking
✔ No call-out charge (standard hours)
✔ 25% labour discount on boiler breakdowns
✔ 50% labour discount after 12 months continuous membership
How It Works
• 12 month minimum term
• Monthly Direct Debit
• Plans continue on a rolling monthly basis after year one
• 30 days written notice required to cancel
Eligibility
To join:
• Boiler must be under 15 years old
• Boiler must have been serviced by SAFEXE within the last 3 months
• Membership subject to satisfactory water quality test
• Pre-existing faults excluded
If your boiler has not been serviced within 3 months by SAFEXE, an initial paid service & water quality check will be required before joining.
What’s Included
Annual service includes:
• Full safety inspection (plan 1.5 & 2)
• Combustion analysis where applicable
• Cleaning of key components
• Visual system checks
• Inhibitor & water quality test
• Digital service certificate
Service includes labour only. Manufacturer service kits, seals and gaskets are chargeable where required.
What’s Not Included
• Parts and materials
• System pipework, radiators or controls
• Sludge-related or scale-related faults
• Standalone pressure top-up visits
• Cosmetic issues
• Out-of-hours attendance
Labour discount applies to boiler-related faults only.
Why Join?
• Spread the cost of annual servicing
• Protect your manufacturer warranty
• Priority booking during busy winter months
• Reduced repair costs
• Local, independent engineer — no national contracts
Areas Covered
Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary, Honiton and surrounding areas.
Ready to join?
Contact us to set up your Heating Membership and secure priority servicing.
Monthly Direct Debit only.
Heating Membership FAQs
Is this a boiler insurance policy?
No — it’s a maintenance membership with priority booking and discounts. We don’t offer 24/7 call centres or weekend call-outs.
Is there a minimum term?
Yes — 12 month minimum term. After that it continues monthly and you can cancel with 30 days’ notice.
Are parts included?
No. All plans are labour-based for the annual service. Parts, seals, gaskets and manufacturer service kits are chargeable where required.
Do you cover breakdowns?
Plan 2 includes a labour discount on boiler-related breakdowns during standard working hours (25% for the first 12 months, then 50% after 12 months continuous membership). System repairs (pipework/radiators/controls) are excluded.
Can I join if you haven’t serviced my boiler recently?
To join, your boiler must have been serviced by SAFEXE within the last 3 months. If it hasn’t been serviced recently, an initial paid service may be required before membership can start.
Is there an age limit?
Yes — boilers must be under 15 years old (subject to inspection).
What if my boiler/system water fails the test?
If water quality/inhibitor levels are not satisfactory, we’ll advise on remedial works (such as inhibitor top-up, clean, or flush). Membership approval/benefits may depend on completing recommended remedial work.
Do you cover pressure top-ups?
Standalone pressure top-up visits are not included. If pressure loss is caused by a boiler fault (for example PRV/expansion vessel), that’s treated as a boiler breakdown and handled under the normal repair process.
What areas do you cover?
Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary, Honiton and surrounding areas.
How do I join?
Enquire via the website, email or call us. Membership is by monthly Direct Debit only.