Plumbing & Heating FAQ
Do you offer emergency plumbing in Exmouth and Exeter?
Yes — we provide same-day emergency plumbing call-outs across Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary and Honiton. Our team can help with burst pipes, leaking taps, boiler breakdowns and heating issues.
How quickly can you attend a boiler breakdown?
In most cases we can attend the same day in Exmouth and surrounding areas. We diagnose and repair gas boilers, combi boilers, and system boilers from all major brands including Worcester Bosch, Vaillant, Ideal, Baxi, and Viessmann.
Are you Gas Safe registered?
Yes — all our heating engineers are fully Gas Safe registered, ensuring safe installation, servicing and repair of gas appliances.
What plumbing services do you provide?
We cover everything from leaking taps and toilet repairs to full central heating installations, boiler swaps, bathroom installations, radiator upgrades and general plumbing maintenance.
How long does a boiler swap take?
A straightforward combi-to-combi boiler swap typically takes one full day, including removal of the old boiler, installation, testing, and commissioning.
Can you help in the evenings or weekends?
We offer planned work during normal hours and same-day emergency call-outs. Weekend or out-of-hours work may incur an additional call-out fee.
How long does a power flush take?
A full system power flush usually takes a full working day, depending on the size of the property and number of radiators.
Do you work with landlords and letting agents?
Yes — we offer ongoing plumbing and heating maintenance, gas safety certificates (CP12), and emergency repairs for landlords and property managers.
How much do you charge for plumbing work?
Our rates vary by location and service type. In Exmouth, general plumbing is from £75+VAT, boiler diagnosis from £85+VAT for the first hour/visit then from £55+VAT for each additional hour/visit. See our full rates here.
Can you install new boilers?
Yes — we supply and install energy-efficient combi, system, and heat-only boilers from leading manufacturers such as Worcester Bosch, Vaillant, Ideal, Baxi, and Viessmann, with manufacturer warranties.
Which areas do you cover?
We serve Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary, Honiton and surrounding areas in Devon.
Do you offer free quotes?
Yes — we offer free, no-obligation quotes for all plumbing and heating work. Call us or use our contact form to arrange yours.
Finance FAQ — Safexe Plumbing & Heating
(Powered by Kanda)
1. What is Kanda finance?
Kanda is a trusted UK finance provider specialising in home improvement loans. They offer simple, affordable payment plans to help you spread the cost of plumbing and heating work over manageable monthly repayments.
2. What types of plumbing and heating work can I finance?
You can use Kanda finance for a wide range of services including boiler installations and replacements, power flushing, bathroom refits, central heating upgrades, and emergency plumbing repairs.
3. How do I apply for Kanda finance?
Applying is easy and done directly through Safexe Plumbing & Heating. After your free quote, we’ll guide you through the simple online application process — most decisions are instant, and you’ll know straight away if you’re approved.
4. What are the typical loan amounts and terms?
Loans through Kanda generally range from £500 up to £15,000 or more, with flexible repayment terms from 6 months up to 10 years, depending on your credit and the work you want done.
5. Will applying affect my credit score?
Kanda carries out a soft credit check for initial eligibility that does not impact your credit score. A full credit check is only done if you proceed with the application.
6. What interest rates does Kanda offer?
Interest rates vary based on your credit profile and loan term. Kanda strives to offer competitive rates and clear terms with no hidden fees. Your exact rate will be confirmed during the application process.
7. Can I use finance for emergency plumbing or boiler repairs?
Yes, Kanda finance can help spread the cost of urgent plumbing or heating repairs, making unexpected expenses more manageable.
8. How soon can I start my plumbing or heating work after approval?
Once approved, and contracts are signed, you can usually schedule your work within a few days, subject to availability.
9. Is there a deposit required to apply for finance?
Deposit requirements depend on the loan amount and type of work, but many Kanda finance plans allow you to spread the full cost without upfront deposits.
10. Who do I contact if I have questions about my finance application?
You can speak directly with our team at Safexe Plumbing & Heating during working hours, or contact Kanda’s customer support via their website or phone.