Customer Reviews & Testimonials

At Safexe Plumbing & Heating, we’re proud to have built a reputation for reliable, high-quality plumbing and heating services across Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary and Honiton.

Every job we do is backed by our Gas Safe registration, attention to detail, and a genuine commitment to customer satisfaction. Whether it’s a same-day emergency plumbing call-out or a planned boiler installation from Worcester Bosch, Vaillant, Ideal, Baxi or Viessmann, our goal is always the same: fast, friendly and dependable service you can trust.

You can read our latest verified reviews here:

• ⭐ Google Business Profile Reviews — See what local customers are saying about our plumbing and heating work.
• ⭐ Trustpilot Reviews — Independent feedback from homeowners and landlords across Devon.

We know that choosing a plumber or heating engineer is a big decision — so don’t just take our word for it. Our customers have kindly shared their experiences, from emergency boiler repairs to full central heating installations, and everything in between.

“Dean is always polite, professional and helpful. He’s quick and efficient (and clean and tidy) on site and a pleasure to have in the house. Best plumber we’ve found after 18 years in Devon. Highly recommend!”
Gen, Lympstone

“Dean has been a determined and reliable help to us in sorting out our heating problems. He always rings back when he says he will and he is totally reliable. He never leaves any mess and is positive and reassuring at all times.”
David, Exmouth

“Safexe visited within 24 hours of my old boiler breaking down and offered options on possible repairs and costs. After attempting an economical repair, we went for a complete new boiler which Dean fitted with a full system flush. Very friendly and professional, I would definitely recommend Safexe.”
Richard, Exmouth

“We had Dean(Safexe) upgrade our heating system recently. Being a tradesperson myself for 20+ yrs, I’ve seen all sorts but I was immediately at ease with the planning and execution of the job. Very competent, professional and polite.
Thanks Dean”
Colin, Woodbury, Exeter

“Highly recommend safexe . Reliable , professional and affordable . Always replies promptly to any questions . Would always give their number to friends looking for a plumber . Thank you Dean”
Angela, Exeter

“I have used many years for Safexe . It’s great company. Wonderful service, very professional and lovely, friendly . Dear Dean and James, Thank you very much for your service .very Happy to recommend to everyone !”
Jimmy, Exeter

Dean is great. Reliable, friendly and an expert who can be trusted. I wouldn’t hesitate to recommend Dean and his company.” Liz,
Topsham, Exeter

“Excellent service. Quick response, professional and good workmanship. Team at Safexe are polite, approachable and willing to help as soon as possible. They have carried out numerous works on my house and l can highly recommend them. A very satisfied customer.”
Jackie, Woodbury, Exeter

“My boiler had shut off during the night and I emailed Safexe for help. Dean responded within just a few minutes with advice on how to get the pressure back. It was soon up and running again.I’m really impressed with this company who never fail to help even when there’s nothing in it for them financially!”
Lianne, Sidmouth

“Dean arrived early, was quick and efficient with the work and left the place very tidy afterwards. Would definitely recommend him.”
Chris, Pinhoe, Exeter

“These guys are great. They did some really fantastic work for me, installed a new boiler and central heating in no time, really neat job and no problems three years down the line.
They’re so good that I’ve recommended to my mates, Mum, Grandad (91 years old!) and everyone has been impressed by their work and prices.
No job seemed too big or too small, they were neat and polite, and all at a surprisingly good price!”
Sam, Topsham, Exeter

“Very professional, polite and trustworthy: explained any problems, left area clean and tidy. would highly recommend.”
Chris, Honiton

“Safexe visited within 24 hours of my old boiler breaking down and offered options on possible repairs and costs. After attempting an economical repair, we went for a complete new boiler which Dean fitted with a full system flush. Very friendly and professional, I would definitely recommend Safexe.”
Richard, Exmouth