Air source heat pumps in Exeter, Exmouth, Sidmouth and Honiton
Vaillant aroTHERM plus and Daikin Altherma heat pumps, designed around your home’s heat loss. £7,500 grant for most homes, up to £9,000 for oil and LPG homes until March 2027, with MCS certification through our accredited partner.
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✔ BPEC low-temperature heat pump qualified · ✔ Vaillant aroTHERM and Daikin Altherma trained · ✔ G3 unvented and Gas Safe · ✔ MCS certified through our partner
Is a heat pump right for your home?
A heat pump takes heat from the outside air and moves it into your radiators and hot water. Done properly, it heats the whole house for less carbon, and often less money, than oil, LPG or an old gas boiler.
It suits some homes better than others. It works best in well-insulated homes, homes coming off oil or LPG, and renovations where radiators and pipework are being changed anyway. We do the sums for your house and tell you straight. If a new boiler or air conditioning would suit you better, we fit those too. Sealing up the house as part of a renovation? Ask us about MVHR ventilation at the same time.
The grant and VAT
£7,500 grant
The Boiler Upgrade Scheme takes £7,500 off an air source heat pump for most eligible homes in England.
Up to £9,000
Homes replacing oil or LPG heating can get up to £9,000, until March 2027.
0% VAT
Heat pumps fitted in homes currently have 0% VAT on the equipment and installation.
The grant comes off the price, and the application goes through our accredited MCS partner, who checks the design and certifies the installation. Grant rules can change. We’ll confirm what applies to you before you commit.
What a good heat pump install involves
Heat loss calculation
A paid, room-by-room calculation of how much heat your home needs on a cold day. Everything else is sized from this, and the fee comes off the final price if you go ahead.
The right size unit
Too big and it short-cycles, too small and it can’t keep up. We size it to the heat loss, not a guess.
Radiators and pipework
Heat pumps run at lower flow temperatures, so we check every radiator and upsize where needed.
Hot water cylinder
A heat pump cylinder, usually unvented at mains pressure. We’re G3 qualified to fit and commission them.
Controls
Weather compensation and simple controls, set up so the system runs low and slow, which is where heat pumps are most efficient.
Commissioning
Flushed, filled, tested and set up properly, then explained so you know how to get the best from it.
Find out if a heat pump suits your home
Send us your postcode and tell us what heating you have now. We’ll look up your EPC, give you a guide price and tell you honestly whether a heat pump is worth it.
Heating engineers first
Most heat pump problems aren’t the heat pump. They’re undersized radiators, poor pipework, the wrong cylinder or controls set up badly. That’s the side of heating we’ve worked on every day since 2013.
- Trained on heat pumps: BPEC low-temperature heat pumps, plus Vaillant aroTHERM and Daikin Altherma manufacturer training.
- Refrigeration trained: F-Gas Category 1 and REFCOM registered. We fit Daikin air-to-air heat pumps regularly.
- We service and fault-find heat pumps, including Vaillant aroTHERM.
- Unvented cylinders: G3 qualified.
- MCS design checks and certification through our accredited partner, so the grant is done properly.
Heat pumps we fit
Vaillant aroTHERM plus
A quiet monobloc heat pump using natural R290 refrigerant, with high flow temperatures that suit more existing radiator systems. More on the aroTHERM plus.
Daikin Altherma
Daikin’s air-to-water range, with monobloc and split options. A good match where we’re also fitting Daikin air conditioning.
How it works
- Guide price first: send us your postcode and we’ll look up your EPC and give you a rough guide price. No EPC? We can come and scan the rooms, or work from your measurements.
- Paid heat loss calculation: room by room, plus radiators, pipework and cylinder space. The fee comes off the final price if you go ahead.
- Design and written quote: heat pump, cylinder and radiator changes, with the grant shown.
- Book in: a 25% deposit secures your date.
- Install and commission: fitted, tested and explained.
- Certification and grant: MCS certificate and grant paperwork through our partner.
Servicing and repairs
Heat pumps need an annual service to stay efficient and keep the warranty valid. We check the refrigerant circuit, water pressure, filters, controls, performance and the outdoor unit.
Already have a heat pump that isn’t performing? We fault-find and repair them, including Vaillant aroTHERM, like this Vaillant service in Exmouth. Heat pump servicing →
What customers say
Where we fit heat pumps
Across East Devon: Exeter, Exmouth, Sidmouth, Honiton, Budleigh Salterton, Topsham, Ottery St Mary and the villages around them, including off-grid homes on oil and LPG.
Heat pump questions
Will a heat pump work in my house?
Most homes can be heated by a heat pump, but some need more work first: bigger radiators, better insulation or a new cylinder. We do a room-by-room heat loss calculation and tell you honestly. If a new boiler or air conditioning would suit you better, we’ll say so.
How much is the heat pump grant?
The Boiler Upgrade Scheme gives £7,500 off an air source heat pump for most homes. Homes coming off oil or LPG can get up to £9,000 until March 2027. The grant comes off the price, and the application is handled through our MCS partner.
Who handles MCS certification and the grant?
Heat pump design checks, MCS certification and the grant application are handled through our accredited MCS partner, so your installation qualifies for the grant. We do the survey, the installation and the aftercare.
Do I need new radiators?
Sometimes. Heat pumps run at lower water temperatures than a boiler, so some rooms need bigger radiators or underfloor heating to stay warm. The heat loss calculation shows which rooms, if any.
How much does a heat pump cost?
It depends on the size of the house, the heat pump, the cylinder and how much of the radiator system needs changing. Send us your postcode and we’ll look up your EPC and give you a guide price before we visit. If there’s no EPC, we can come and scan the rooms, or work from your measurements. If you’re happy with the guide price, the next step is a paid heat loss calculation, and the fee comes off the final price if you go ahead. The grant comes off the price too.
Do you service heat pumps?
Yes. We service and fault-find air source heat pumps, including Vaillant aroTHERM. See heat pump servicing.
Planning a heat pump for 2027?
We’re booking heat pump surveys and installs now. Send us your postcode and we’ll come back with a guide price, usually the same or next working day.