Another recent job completed in Exmouth where the customer was experiencing ongoing boiler issues, including pressure loss and reduced heating performance.

After carrying out a full system diagnostic, we identified the root cause as a split main heat exchanger — a key internal component responsible for transferring heat within the boiler.

A split heat exchanger is a serious fault and can lead to internal leaks, inefficiency, and eventual system failure if left unresolved.

Rather than recommending a full boiler replacement, we carried out a targeted repair by replacing the main heat exchanger, restoring the boiler to full working condition and saving the customer a significant amount of money.

Scope of works

Full boiler diagnostic and fault finding

Identification of split main heat exchanger

Drain down and safe removal of faulty component

Installation of new manufacturer-approved heat exchanger

System refill, repressurisation, and testing

Full operational and safety checks

Outcome

The boiler is now operating efficiently, holding pressure correctly, and delivering reliable heating and hot water.

This type of repair highlights the importance of accurate diagnostics — not every fault means a new boiler is required.

Boiler repair service in Exmouth

We provide professional boiler repairs across Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary and Honiton. Whether it’s pressure loss, leaks, or performance issues, we diagnose faults properly and offer the most cost-effective solution.

Services we offer

Boiler repairs

Boiler installations

Heat pump installations

Bathroom installations

0% finance available on new installations

If your boiler is losing pressure or not performing as it should, get in touch today.

SAFEXE LTD Gas, Plumbing & Heat Pumps

01395 489981

07850 260101

info@safexe.co.uk