We recently attended an emergency plumbing call-out in Exmouth to repair a live mains water leak between internal and external stop cocks.

The situation was made more complex due to a failed external stop cock, meaning the incoming water supply could not be isolated in the usual way.

Our team quickly assessed the situation and carried out the following:

• Carefully accessed pipework beneath kitchen cupboards

• Repaired the leak on a live mains pipe

• Used push-fit fittings to ensure a fast, safe, and reliable repair

• Prevented further water damage and saved the laminate flooring

• Completed the entire repair in under 2 hours

Following the repair, we advised the landlord to contact South West Water to replace the faulty external stop cock to prevent future issues.

Emergency plumbing situations like this require experience, fast decision-making, and the right materials on hand — especially when working on live pipework.

If you have a mains leak, faulty stop cock, or urgent plumbing issue, SAFEXE LTD Gas, Plumbing & Heat Pumps provides rapid response services across:

Exmouth, Exeter, Sidmouth, Budleigh Salterton, Ottery St Mary & Honiton

We specialise in emergency leak repairs, plumbing diagnostics, heating systems, and full system upgrades.

💡 0% VAT available on qualifying energy-efficient heating installations