
Professional Landlord Gas Safety Checks, CP12 Certificates & Boiler Servicing Across East Devon
SAFEXE LTD Gas, Plumbing & Heat Pumps
SAFEXE LTD Gas, Plumbing & Heat Pumps provides professional landlord gas safety inspections, CP12 certificates, landlord gas safety records, boiler servicing, gas appliance checks, gas fire safety checks, gas cooker checks, flue checks, boiler fault advice, and heating maintenance for rental properties across East Devon.
We work with landlords, letting agents, property managers, homeowners, rental properties, HMOs, student lets, holiday lets, and long-term tenancies where gas appliances need to be checked, serviced, maintained, or made safe.
A landlord gas safety inspection is often referred to as a CP12 certificate, although the current term is usually Landlord Gas Safety Record. Most landlords and letting agents still use the term CP12, so we use both terms to make things clear.
If you are a landlord, keeping gas appliances checked and properly maintained is essential for tenant safety, property compliance, and long-term reliability.
Professional Landlord Gas Safety Inspection CP12
A landlord gas safety inspection checks the gas appliances and flues that the landlord is responsible for within the rental property.
This may include:
- Gas boilers
- Gas fires
- Gas cookers
- Gas hobs
- Gas water heaters
- Flues
- Gas appliance ventilation
- Visible gas pipework condition
- Appliance safety devices
- Flame picture and operation where relevant
- Combustion checks where required
- Safe appliance operation
- Gas tightness testing where appropriate
- Visual gas safety concerns
- Issuing a Landlord Gas Safety Record
The exact checks depend on the appliances present, their condition, access, manufacturer instructions, and the installation.
CP12 Certificate / Landlord Gas Safety Record
A CP12 certificate is the common name many landlords still use for a Landlord Gas Safety Record.
The record confirms that the relevant gas safety checks have been carried out by a Gas Safe registered engineer.
The record may include:
- Property address
- Landlord or agent details
- Appliances checked
- Location of appliances
- Flue details where applicable
- Safety defects found
- Remedial action taken where applicable
- Engineer details
- Gas Safe registration details
- Date of inspection
- Result of the safety check
If an appliance is unsafe, it may need to be isolated, disconnected, labelled, repaired, or replaced depending on the issue.
Annual Gas Safety Checks for Landlords
Landlords normally need gas safety checks carried out every 12 months on relevant gas appliances and flues within the rental property.
This helps protect tenants and provides a record that the gas safety inspection has been completed.
Annual gas safety checks are important for:
- Tenant safety
- Landlord compliance
- Letting agent requirements
- Rental property management
- Insurance and property records
- Reducing risk from unsafe appliances
- Identifying defects before they become serious
- Maintaining a professional landlord record
We can help landlords and letting agents keep gas safety inspections up to date across properties within our local working area.
Boiler Service & CP12 Combined
Many landlords choose to combine a landlord gas safety inspection with a boiler service.
A CP12 gas safety inspection checks gas safety requirements.
A boiler service is more detailed maintenance of the boiler itself.
Combining the two can be a sensible option because it helps keep the boiler safe, maintained, efficient, and reliable while also meeting landlord gas safety inspection requirements.
A combined boiler service and landlord gas safety inspection may include:
- Landlord gas safety record
- Boiler service checks
- Combustion checks
- Flue checks
- Gas safety checks
- Condensate checks
- System pressure checks
- Boiler condition check
- Visible leak checks
- Controls check
- Advice on faults or concerns
- Recommendations for repairs or future maintenance
This can be especially useful for rental properties where the boiler is used heavily or where landlords want to reduce the risk of breakdowns.
Gas Boiler Checks for Rental Properties
The boiler is often the most important gas appliance in a rental property.
A faulty boiler can leave tenants without heating or hot water and can quickly become a major issue for landlords.
We can check and advise on:
- Boiler safety
- Boiler combustion
- Flue condition
- Case condition
- Condensate route
- System pressure
- Visible leaks
- Controls operation
- Signs of poor servicing
- Signs of ageing parts
- Repair concerns
- Replacement planning where required
If the boiler is older, unreliable, or repeatedly needing repairs, we can advise whether repair or replacement may be more sensible long term.
Gas Fire Safety Checks
Gas fires require careful checking and should not be ignored during landlord gas safety inspections.
Gas fires can be affected by:
- Poor flue performance
- Blocked chimneys
- Poor ventilation
- Incorrect flame picture
- Debris or dust build-up
- Age-related deterioration
- Spillage concerns
- Unsafe installation
- Lack of servicing
- Parts availability issues
If a gas fire is unsafe, letting-by, spilling, poorly ventilated, incorrectly installed, or not operating safely, it may need to be disconnected, repaired, serviced, or replaced.
We can advise landlords clearly if a gas fire is no longer safe or economical to keep in service.
Gas Cooker & Hob Checks
Where gas cookers, hobs, or other cooking appliances are supplied by the landlord, they may need to be included in the gas safety inspection.
Checks may include:
- Safe operation
- Flame picture
- Stability
- Ventilation
- Gas connection condition
- Hose condition where applicable
- Isolation valve access
- Signs of damage
- Safe installation position
- Basic appliance safety concerns
If an appliance is tenant-owned, responsibility can be different, so landlords and agents should confirm what appliances they supply and what needs to be checked.
Gas Tightness Testing
A gas tightness test may be carried out where required to check whether the gas installation is holding pressure correctly.
This can help identify potential issues such as:
- Gas leaks
- Let-by at appliance valves
- Faulty isolation valves
- Pipework issues
- Poor previous work
- Appliances not sealing correctly
- Unsafe conditions
If a gas escape or unsafe condition is found, the correct safety process must be followed.
Unsafe Gas Appliances
If an appliance is found to be unsafe, the engineer must act appropriately.
Depending on the issue, this may involve:
- Warning the landlord or tenant
- Classifying the unsafe situation
- Isolating the appliance
- Disconnecting the appliance
- Labelling the appliance
- Recording the defect
- Advising on repair or replacement
- Recommending further investigation
- Refusing to leave an unsafe appliance operating
Safety always comes before convenience.
If a boiler, gas fire, cooker, or other appliance cannot be left in safe operation, we will explain the issue clearly and advise on the next step.
Gas Safety Defects & Follow-Up Repairs
A landlord gas safety inspection may identify defects that need repair.
Common follow-up issues can include:
- Boiler faults
- Gas fire faults
- Flue issues
- Poor combustion readings
- Appliance seals or gaskets
- Ventilation problems
- Leaking pipework
- Gas valve issues
- Unsafe appliance operation
- Poor installation concerns
- Blocked or damaged condensate routes
- Parts no longer available
- Old appliance replacement advice
Where repairs are needed, we can advise whether the work is straightforward, whether parts are required, or whether replacement is more sensible.
Landlord Boiler Maintenance
Good boiler maintenance helps reduce breakdowns and tenant complaints.
Rental property boilers are often heavily used and may be operated by tenants who do not fully understand the heating system.
Regular maintenance can help reduce issues such as:
- No heating
- No hot water
- Boiler pressure loss
- Intermittent faults
- Tenant-reported heating problems
- Radiators not heating
- Controls not being used correctly
- Condensate problems
- Expansion vessel issues
- System water problems
- Repeated call-outs
A well-maintained boiler is usually better for both the landlord and the tenant.
Landlord Gas Safety Inspection for Letting Agents
We work with landlords and letting agents who need reliable gas safety inspections for managed properties.
Letting agents usually need:
- Clear communication
- Reliable booking
- Tenant access coordination
- Gas safety records
- Defect reporting
- Repair recommendations
- Boiler servicing options
- Landlord updates
- Practical advice
- Evidence of unsafe appliance action where required
We can provide clear findings and advise on any repairs, faults, or safety concerns found during the visit.
CP12 for HMOs, Student Lets & Rental Portfolios
Landlords with HMOs, student lets, multiple properties, or rental portfolios need reliable gas safety management.
We can help with:
- Annual CP12 inspections
- Boiler servicing
- Gas fire checks
- Gas hob or cooker checks
- Tenant access arrangements
- Repair advice
- Replacement planning
- Heating maintenance
- Landlord records
- Ongoing servicing reminders where possible
Rental properties with multiple occupants often rely heavily on heating and hot water, so regular servicing and proper maintenance are important.
Holiday Lets & Serviced Accommodation
Gas safety is also important for holiday lets and serviced accommodation.
Short-stay guests may use heating, hot water, cooking appliances, and gas fires differently from long-term tenants.
We can help with:
- Gas safety inspections
- Boiler servicing
- Gas fire checks
- Heating checks
- Hot water concerns
- Fault diagnosis
- Property maintenance advice
- Landlord records
Reliable heating and hot water are especially important in holiday lets where guest complaints can quickly affect bookings and reviews.
Boiler Service for Rental Properties
A boiler service can often be carried out at the same time as the landlord gas safety inspection.
This helps check the boiler more thoroughly and can identify early signs of issues.
A boiler service may include:
- Visual boiler inspection
- Flue checks
- Combustion checks
- Safety checks
- Cleaning serviceable parts where required
- Condensate trap checks
- System pressure checks
- Visible leak checks
- Controls check
- Expansion vessel check where required
- Magnetic filter check where fitted
- Advice on water quality concerns
- Recommendations for repairs or future maintenance
This is useful for landlords who want more than just the minimum gas safety record.
Heating System Checks for Landlords
Some tenant heating complaints are not caused by the boiler itself.
Common heating system issues include:
- Radiators not heating fully
- Radiator valves stuck or leaking
- Thermostatic radiator valve faults
- System pressure loss
- Air in radiators
- Sludge or poor water quality
- Controls set incorrectly
- Room thermostat problems
- Programmer faults
- Zone valve issues
- Old pipework
- Poor circulation
Where a tenant reports poor heating, we can help identify whether the issue is with the boiler, controls, radiators, pipework, or wider heating system.
Water Quality & System Protection
Poor heating system water quality can cause boiler faults and heating problems.
Dirty system water can lead to:
- Blocked filters
- Noisy boilers
- Poor circulation
- Cold radiators
- Pump issues
- Heat exchanger problems
- Sticking valves
- Reduced efficiency
- Repeated breakdowns
- Warranty concerns
For rental properties, water quality and system protection are important because breakdowns can be costly and disruptive.
We can advise on:
- Magnetic filter cleaning
- Inhibitor testing
- System cleaning
- Power flushing where required
- Radiator issues
- Heating system maintenance
- Long-term protection
Landlord Gas Safety & Boiler Replacement Advice
Sometimes a gas safety inspection or boiler service highlights that an appliance is ageing or becoming less economical to repair.
A boiler replacement may be worth considering if:
- The boiler is very old
- Parts are becoming difficult to source
- Repairs are becoming frequent
- The appliance is unreliable
- Tenant complaints are increasing
- Hot water performance is poor
- The boiler is inefficient
- Safety issues are recurring
- The repair cost is high
- The boiler is no longer suitable for the property
We can give balanced repair versus replacement advice and, where appropriate, provide a boiler installation quote.
Gas Safety Records for New Tenancies
Landlords and letting agents should ensure the gas safety record is in place before a new tenant moves in.
This helps avoid delays, missing records, or rushed last-minute inspections.
We can help with gas safety checks before:
- New tenancies
- Tenant changeovers
- Property handovers
- Letting agent onboarding
- Rental property inspections
- Student let renewals
- Holiday let preparation
- Property management transfers
Booking early is always better than waiting until the certificate is about to expire.
Access Issues & Tenant Appointments
Gas safety inspections require access to the property and the gas appliances.
Access problems can cause delays, especially where tenants are difficult to contact or appointment times are limited.
To help the visit run smoothly, landlords or agents should provide:
- Tenant contact details where appropriate
- Clear property access instructions
- Appliance locations
- Details of known faults
- Parking or access notes
- Letting agent instructions
- Confirmation of appliances to be checked
- Any previous safety record if useful
Good information helps reduce wasted visits and delays.
Gas Appliance Servicing vs Gas Safety Inspection
A gas safety inspection and appliance service are not exactly the same thing.
A gas safety inspection checks whether relevant appliances and flues are safe at the time of inspection.
A service is maintenance of the appliance according to manufacturer instructions and condition.
For example:
- A CP12 checks gas safety requirements
- A boiler service maintains the boiler
- A gas fire service may involve more detailed cleaning and inspection
- A cooker check confirms safe operation where relevant
- A repair visit deals with known faults or unsafe conditions
For landlords, combining gas safety inspections with servicing can be a sensible maintenance approach.
Landlord Gas Safety for Older Properties
Older rental properties often need more careful gas safety and heating maintenance.
Common issues can include:
- Older boilers
- Older gas fires
- Chimney or flue concerns
- Poor ventilation
- Ageing gas pipework
- Poor previous alterations
- Old radiators and valves
- Hard-to-access appliances
- Old controls
- Water quality issues
- Obsolete parts
- Appliance replacement decisions
We can give practical advice for older properties across East Devon.
Landlord Gas Safety for Renovated Properties
Renovated rental properties may have gas, heating, hot water, and ventilation changes that need checking properly.
This may include:
- New boilers
- Relocated boilers
- Altered flues
- New gas hobs
- New kitchens
- New bathrooms
- New heating controls
- Cylinder upgrades
- Ventilation changes
- Pipework alterations
- Appliances moved or replaced
A gas safety inspection helps confirm relevant gas appliances and flues have been checked, but wider servicing and maintenance may also be recommended.
Landlord Plumbing, Heating & Ventilation Support
Landlord gas safety often connects with wider property maintenance.
SAFEXE LTD can also help with:
- Boiler servicing
- Boiler repair
- Boiler replacement
- Heating faults
- Radiator issues
- Hot water problems
- Plumbing repairs
- Leak diagnosis
- Bathroom repairs
- Extractor fan upgrades
- MVHR and ventilation issues
- Air conditioning servicing where applicable
- Heat pump servicing where applicable
This gives landlords one local company for a wider range of property maintenance and heating work.
Reminder & Maintenance Planning
Annual gas safety inspections are easier when planned ahead.
For landlords, we recommend keeping clear records of:
- Gas safety inspection dates
- Boiler service dates
- Appliance defects
- Repairs carried out
- Parts replaced
- Tenant access notes
- Appliance age
- Boiler warranty details
- Future replacement recommendations
- Heating system water quality concerns
A planned maintenance approach is usually better than waiting for breakdowns or expired certificates.
Areas We Cover
SAFEXE LTD Gas, Plumbing & Heat Pumps provides landlord gas safety inspections, CP12 certificates, boiler servicing, gas appliance checks, and rental property heating maintenance across East Devon, including:
- Exmouth
- Exeter
- Topsham
- Sidmouth
- Budleigh Salterton
- Lympstone
- Woodbury
- Exminster
- Pinhoe
- Exton
- Ebford
- East Budleigh
- Otterton
- Newton Poppleford
- Ottery St Mary
- West Hill
- Honiton
We focus on areas within our normal working radius from Exmouth so we can provide a reliable, realistic, and local service.
Why Choose SAFEXE LTD for Landlord Gas Safety Inspections?
- Professional local company covering East Devon
- Gas Safe registered heating engineer
- Landlord gas safety inspections and CP12 records
- Boiler servicing available at the same visit
- Gas fire and gas cooker checks where applicable
- Clear advice on unsafe appliances
- Repair and maintenance recommendations
- Heating system and boiler fault diagnosis available
- Boiler replacement advice where required
- Support for landlords, letting agents, HMOs, student lets, and holiday lets
- Practical communication and clear records
- Wider plumbing, heating, ventilation, heat pump, and air conditioning support available
We focus on safe, reliable, practical property maintenance and clear communication for landlords and agents.
Book a Landlord Gas Safety Inspection
If you need a landlord gas safety inspection, CP12 certificate, boiler service, gas appliance check, or rental property heating maintenance, contact SAFEXE LTD Gas, Plumbing & Heat Pumps today.
We can arrange a visit, check the relevant appliances, issue the gas safety record, advise on any faults, and recommend repairs or maintenance where required.
FAQs
Do you carry out landlord gas safety inspections?
Yes. SAFEXE LTD carries out landlord gas safety inspections and CP12 gas safety records for rental properties across East Devon.
What is a CP12 certificate?
A CP12 certificate is the common name for a Landlord Gas Safety Record. It confirms that the relevant gas safety checks have been carried out by a Gas Safe registered engineer.
How often does a landlord need a gas safety inspection?
Landlords normally need a gas safety check every 12 months for relevant gas appliances and flues in a rental property.
Do you combine a CP12 with a boiler service?
Yes. A landlord gas safety inspection can often be combined with a boiler service, which is a sensible option for keeping the boiler maintained as well as checked for gas safety.
Is a boiler service the same as a CP12?
No. A CP12 is a landlord gas safety record. A boiler service is maintenance of the boiler itself. Many landlords choose to have both carried out together.
Do you check gas fires?
Yes, where applicable. Gas fires can be checked as part of a landlord gas safety inspection, and we can advise if a gas fire is unsafe, faulty, or requires further servicing or repair.
Do you check gas cookers and hobs?
Yes, where applicable and where the appliance is part of the landlord’s responsibility. We can check gas cookers and hobs as part of the gas safety inspection where required.
What happens if an appliance is unsafe?
If an appliance is unsafe, it may need to be isolated, disconnected, labelled, repaired, or replaced depending on the issue. Safety must always come first.
Do you work with landlords and letting agents?
Yes. SAFEXE LTD works with landlords, letting agents, property managers, HMOs, student lets, holiday lets, and rental properties across East Devon.
What areas do you cover?
SAFEXE LTD covers Exmouth, Exeter, Topsham, Sidmouth, Budleigh Salterton, Lympstone, Woodbury, Exminster, Pinhoe, Exton, Ebford, East Budleigh, Otterton, Newton Poppleford, Ottery St Mary, West Hill and Honiton.