Boiler servicing and repairs in Exeter, Exmouth, Sidmouth and Honiton

Annual boiler services from £100 + VAT, landlord gas safety records, and repairs on Worcester Bosch, Ideal, Vaillant, Glow-worm and most other gas boilers. Gas Safe registered, with a fixed price for any repair before we start.

★★★★★ 5.0 from 195 Google reviews

Dean from SAFEXE giving a thumbs up beside an open gas boiler during an annual boiler service in West Hill
Annual boiler service in West Hill.

✔ Gas Safe registered 568116  ·  ✔ Service from £100 + VAT  ·  ✔ Landlord gas safety records  ·  ✔ Fixed repair prices before we start

Prices

Boiler service

£100 + VAT

Annual service on a gas boiler. Service kits, seals and gaskets extra if needed.

Landlord gas safety record

£100 + VAT

CP12 for the boiler and a hob or cooker. Extra appliances £25 + VAT each.

Service and CP12 together

£150 + VAT

Both on the same visit, so the boiler is serviced and certified at once.

Servicing and gas safety checks don’t include fault-finding or repairs. Full prices are on our rates page.


What a proper service includes

A service isn’t a quick look and a sticker. We follow the manufacturer’s checklist for your boiler, including:

  • Flue gas analysis to check the boiler is burning safely and cleanly
  • Opening up and inspecting the burner, heat exchanger and seals, and cleaning where needed
  • Clearing the condensate trap
  • Checking gas pressure, flue and terminal, and the safety devices
  • Checking system pressure and the expansion vessel
  • A water quality test if your warranty needs one (£30 + VAT)

You get a service record for your warranty, and we’ll tell you straight if anything needs attention. Some recent finds: worn and bent electrodes, a cracked burner and a leaking flue manifold.

Inside the combustion chamber of an 18-year-old Glow-worm boiler during a landlord gas safety inspection
Inside the combustion chamber of an 18-year-old boiler during a safety check.

Due a service?

Send us your postcode and boiler make, and we’ll book you in. Landlords: we can do the gas safety record on the same visit.

Heating circulation pump held in a hand with its inlet blocked by sludge
Pump inlet blocked with sludge.
Boiler fan on an 18-year-old Glow-worm boiler showing signs of a leak from the main heat exchanger
Fan damaged by a leak from the heat exchanger.

Boiler repairs

No heating or hot water, pressure that keeps dropping, a fault code or a noisy pump: we find the cause and fix it.

  1. Tell us the symptoms: the make, any fault code, and a photo of the boiler if you can.
  2. Diagnosis: £100 + VAT for the first hour, including attendance.
  3. Fixed price: once we know what’s wrong, you get a fixed price for the repair, parts included, before we start.
  4. Repaired: often on the same visit, or as soon as the part arrives.

If a repair isn’t worth it, we’ll say so. Sludge in the system is a common cause of pump and heat exchanger failures, and a power flush or a new boiler can be the better fix.


Landlords and letting agents

We carry out landlord gas safety records (CP12) on boilers, hobs, cookers and gas fires across East Devon, and can service the boiler on the same visit. You get a digital certificate to pass on to your tenants and agent. More about landlord gas safety certificates.


What customers say

5.0
Based on 198 reviews

Where we work

Across East Devon, including Exeter, Exmouth, Sidmouth, Honiton, Budleigh Salterton, Topsham and Ottery St Mary.

Servicing and repair questions

How much is a boiler service?

A standard annual boiler service is £100 + VAT. A landlord gas safety record (CP12) is also £100 + VAT, or £150 + VAT if we do both on the same visit. Manufacturer service kits, seals and gaskets are extra if your boiler needs them.

How often should my boiler be serviced?

Once a year. Most manufacturers need an annual service by a Gas Safe registered engineer to keep the warranty valid, and it’s the best chance to catch a problem before it becomes a breakdown.

How much does a boiler repair cost?

The first hour, including attendance and diagnosis, is £100 + VAT. Once we know what’s wrong, we give you a fixed price for the repair, parts and fitting included, before we do the work. Full prices are on our rates page.

Do you offer emergency call-outs?

We work Monday to Friday, 8am to 5pm, and we don’t run a 24-hour service. If you’ve no heating or hot water, tell us when you call and we’ll get to you as soon as we can.

Is my old boiler worth repairing?

Often, yes. A fan, pump or diverter valve is usually a sensible repair. If the heat exchanger is leaking or corroded on an older boiler, or parts are no longer made, we’ll tell you honestly and give you a price for both options.

Do you do landlord gas safety certificates?

Yes. We carry out landlord gas safety records (CP12) across East Devon, and can service the boiler on the same visit. See landlord gas safety certificates.

Book your boiler service

Tell us your postcode and boiler make. We’ll come back to you, usually the same or next working day.