Heat Pump Fault Finding: A Water Flow Problem

Heat pump controller display during fault finding

On a family break, a pool heat pump that wasn’t keeping the pool warm. The cause: low water letting air into the pump. A lesson in checking flow first. Read more

Cracked Burner Found During Landlord Gas Safety CP12 and Boiler Service in Exmouth

Cracked boiler burner found during a landlord gas safety check

A cracked burner found inside the boiler during a landlord gas safety check in Exmouth. The boiler was made safe and a warning notice applied. Read more

Urgent Heating Fault on an Older Gravity System in Exmouth

Engineer giving a thumbs up after an urgent heating repair

An urgent heating fault on an older gravity-fed system for a vulnerable customer in Exmouth. Max diagnosed it methodically and got the heating back on. Read more

Worcester Bosch Highflow Boiler Service in Exmouth

Worcester Bosch Highflow boiler heat exchanger during a service

A neglected Worcester Bosch Highflow in Exmouth: blocked burner, poor combustion, blocked condensate and a worn electrode. The service turned into a full clean. Read more

Ideal Logic Boiler Service in Exmouth

SAFEXE engineer on site

An Ideal Logic boiler service in Exmouth, what a proper service covers, and when we’d suggest repairing or replacing. Read more

Electric Boiler Installation and Power Flush at Exmouth Marina

Engineer setting up a power flush on an electric boiler system

A new electric boiler and a full power flush near Exmouth Marina, and when an electric boiler makes sense. Read more

Viessmann Boiler Service and Landlord Gas Safety Check in Exmouth

Engineer holding a boiler burner during a service

A Viessmann boiler service and landlord gas safety check in Exmouth, and what landlords need each year. Read more

Vaillant Boiler Service and Fan Replacement in Exmouth

Engineer replacing the fan on a Vaillant boiler

A 16-year-old Vaillant boiler in Exmouth with a fan slow to start. We serviced it, fitted a new fan and talk through repair or replace. Read more

Potterton Boiler Service in Exmouth: Honest Advice on Older Boilers

Engineer servicing a Potterton boiler in Exmouth

A service on a 20-year-old Potterton in Exmouth. Still working, but our honest advice was to start budgeting for a replacement. Read more

Ideal Vogue Max Combi Boiler Installation in Exmouth with 12-Year Warranty

New boiler control panel

An Ideal Vogue Max combi in Exmouth with a full power flush and chemical treatment, and why we price the flush separately. Read more